GOT QUESTIONS?
FREQUENTLY ASKED QUESTIONS
Everything you need to know before getting started. Can't find your answer? Reach out and we'll get back to you.
GETTING STARTED
How long does setup take?
We complete setup and hand off your fully configured system within 14 days — often faster, depending on your plan and how quickly we get the info we need from you.
Do I need any technical experience?
None. We build, configure, and launch everything for you — you just log in and use it.
What happens after setup is complete?
You get a walkthrough of your new system, access to training resources, and ongoing support, This ensures your team knows exactly how to use it from day one.
What do you need from me to get started?
Basic details about your business, how you currently handle leads and follow-up, and access to the accounts we'll be connecting (like your email or social inboxes). We'll provide you with a list of exactly what's needed on your first call.
What if my industry isn't listed?
We build custom automations for other business types too, simply reach out and we'll scope it together.
Plans & Pricing
Can I switch plans later?
Yes, you can upgrade or downgrade anytime as your business needs change.
Is there a setup fee on top of the monthly price?
Depending on the plan you decide on , there is a one time set up fee due before we begin working on you systems. After which you will pay a monthly maintenance fee to keep your systems running.
What's the difference between the three plans?
Each plan builds on the last, so as you go higher in tiers, there will be additional features. Full breakdown is on our Pricing page.
How It Works
Will this replace tools I'm already using?
In most cases, yes. We consolidate scattered tools (spreadsheets, separate booking apps, manual reminders) into one system, so you're not paying for or juggling multiple platforms.
Can the system handle leads from Instagram and Facebook, not just my website?
Yes. We connect your social inboxes, forms, and website so every lead lands in one place and gets an instant response, regardless of where it came from.
Will I be able to make changes myself once it's set up?
Yes, you'll have access to make basic updates. For anything more advanced (new workflows, structural changes), set up a support call and we can help you with adding those.
Fit & Trust
Is this just for large businesses, or does it work for solo entrepreneurs too?
It works for both. Every setup is tailored to your size and workflow. Whether you're a solo entrepreneur or a 10-person agency, you will get very different builds on the same underlying plan.
I'm not very tech-savvy, will I be able to use this?
Yes. The system is built to be simple day-to-day, even though there's real automation running behind the scenes. If you can use email or Instagram, you can use your dashboard.
Do you work with businesses outside of Jamaica?
Absolutely! We currently work with businesses across the Caribbean and USA. Distance doesn't affect setup, support, or how the system performs for you.
Practical / Logistics
Can I use my own domain and branding?
Yes, everything is set up under your business name and branding. This way your clients will never see anything but your brand.
What if I already use another CRM or booking tool?
We can usually migrate your existing contacts and data over during setup, so you're not starting from zero. We also request this information in the setup requirements before we build your system.
Can I access this from my phone?
Yes, everything is accessible from a mobile browser, so you're not tied to a desktop.
Can multiple team members use the system?
Yes, depending on your plan. We'll set up the right access and permissions for your team during onboarding.
Results & Expectations
How soon will I see results?
Client can start seeing faster response times and fewer missed leads immediately after launch. Bigger results, like more repeat bookings or reviews tend to build over the following weeks as the automations run. Please Note however past results do not guarantee future performance.
What if the system doesn't fit my exact workflow?
That's exactly why setup isn't one-size-fits-all. We build around how you actually work. If something's off after launch, that's what your onboarding support is for.
Do you offer a trial before I commit?
We don't offer a free trial, and it's intentional. Every system we build is custom to your business, not a generic template. Building out a full custom setup before you've committed wouldn't be a good use of your time or ours. Instead, your discovery call is where we make sure it's the right fit before any work begins
Automation systems built for businesses that don't have time to waste.